Legal
Privacy Policy
Last updated: 2026
No.1 Cleaning & Property Maintenance (ABN 97 416 545 450) (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we handle personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
What we collect
When you contact us or book a service we may collect:
- Your name and contact details (phone, email, suburb, address).
- Details of the service you've requested (property type, scope of work, access notes).
- Communications you send to us (enquiries, feedback, reviews).
- Payment details, where relevant, processed by trusted third-party providers.
How we use your information
- To provide and follow up on the services you've requested.
- To prepare and send quotes and invoices.
- To schedule jobs and contact you about appointments.
- To respond to enquiries and improve our service.
Sharing your information
We do not sell your personal information. We may share limited information with service providers (for example, scheduling, accounting or payment platforms) strictly so they can help us run our business, and where required by law.
Security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. While no method of transmission or storage is completely secure, we keep records only for as long as needed for the purposes set out above or as required by law.
Accessing or correcting your information
You can request to access, correct or delete the personal information we hold about you by contacting us at no1cleaningpropertymaintenance@outlook.com.au.
Contact
For questions about this policy or how we handle your information, contact us at no1cleaningpropertymaintenance@outlook.com.au or call 0468 033 445.
This document is a general template. We recommend a quick review by a qualified lawyer to confirm it suits your business.